Privacy Policy –Fab Lab Perfumes
This Privacy Policy explains how Fab Lab Perfumes collects, uses, and protects your personal information when you use our website or services. By using our platform, you agree to the practices described below.
1. What Information We Collect
We collect information from you when you:
- Register on our website
- Place an order or make a purchase
- Fill out a contact form or request support
- Subscribe to updates or promotions
- Interact with our website or services
The information we may collect includes:
- Full name
- Email address
- Phone number
- Delivery address (for orders)
- Payment details (processed securely via payment providers)
You may also visit our website anonymously without providing personal data.
2. How We Protect Your Information
Your privacy and security are important to us. All sensitive payment information is securely processed through trusted third-party payment gateways such as Stripe or other secure processors.
We do not store sensitive financial information such as credit card details, banking information, or passwords on our servers after transactions are completed.
3. Do We Share Your Information?
We do not sell, trade, or rent your personal information to third parties.
However, we may share your data with trusted third parties who assist us in:
- Website operation and maintenance
- Payment processing
- Order delivery and logistics
- Customer service support
These partners are required to keep your information confidential.
We may also disclose information if required by law or when necessary to:
- Comply with legal obligations
- Enforce our policies
- Protect our rights, property, or customer safety
4. Children’s Privacy (COPPA Compliance)
We do not knowingly collect or store personal information from anyone under the age of 13 years.
Our website, products, and services are intended for individuals who are 13 years and older. If we discover that a child has provided us with personal data, we will delete it immediately.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Fulfill orders
- Comply with legal and accounting requirements
You may request deletion of your account and personal data at any time, subject to applicable laws.
6. How We Use Your Information
Your information helps us to:
- Process and deliver orders
- Improve our products and services
- Provide customer support
- Send important updates or promotions (if you opt in)
7. What We Do NOT Do With Your Data
We strongly respect your privacy. We do not and will never:
- Sell your personal data
- Share your data for third-party marketing
- Misuse your information for unauthorized purposes
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Email: support@fablabperfumes.com
- Phone/WhatsApp: +234 8065197515
- Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM